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Cookie Policy

What cookies do?

Secure websites (such as Sprockets.uk.com) use cookies to validate a user's identity as they browse from page to page; without cookies, login credentials would have to be entered between before every product added to cart or wish list.

Cookies enable and improve:

• Customer log-in
• Persistent shopping carts
• Wish lists
• Product recommendations
• Custom user interfaces (i.e. "Welcome back, Steve")
• Retaining customer address and payment information

How do cookies work?

Cookies can be divided into two major categories, with many subsets of:

• Session cookies stay on a browser and retain your information until it is closes. When a new browser window is opened, the same user is treated as a new visitor and must input their login credentials.

• Persistent cookies have a designated lifespan and remain in a browser until the period elapses or the cookie is manually deleted. Websites that use persistent cookies will remember users even after they close a browser. Persistent cookies enable features such as persistent shopping carts, which retain products added to cart between sessions.

How does Sprockets use cookies?

The Sprockets Website uses session cookies to;

• Temporarily store a unique identifier for each visitor to the website. This identifier is a random series of letters and numbers and doesn't contain any personal or identifiable information. It is used to help count the number of visitors to the Sprockets website.

The Sprockets website uses persistent cookies for the following purposes:

• Analytics - Sprockets uses Google Analytics is a system used by many websites to record information about who visits a website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to separate first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our back-end systems to ensure accuracy of Google Analytics data and help us ensure website experience remains applicable across devices. They do not contain any personally identifiable information.

Further information is available at: http://www.google.com/policies/privacy/

• We also use cookies to remember which items a customer has put into their basket. By using a persistent cookie for this, a customer can close their web browser and come back to the Sprockets website later and still be able to access items that had been put into their shopping basket on a previous visit. This cookie is essential for the functioning of the website, without it customers would be unable to place items into the shopping basket. The cookie lasts for 1 year but is cleared once an order has been placed.

• Sprockets website use a cookie to remember a user's website preferences such as preferred language, currency and delivery country. The first time a customer visits the website they are asked to confirm this information which is then stored in a cookie set to last for 1 year.

Should you choose to reject cookies, please be aware that certain functionality on the Sprockets website may not function as intended. You will be able to continue browsing but adding items to the cart and completing purchases would not be possible

 Cookie List