If, for any reason, you are not happy with your purchase or need to exchange an item, please email info@sprockets.uk.com or phone us on 01304 840673 and we will be able to explain the best way to proceed.

When posting your return to us, please re-package your goods carefully and use the Royal Mail's Recorded Signed For™ or similar service to send your items. Please enclose a covering letter outlining the nature of the return.

For International returns, please mark your parcel as "returned goods" otherwise it may get held up at customs which will cause your refund to be delayed.

All Returns should be posted to:

                   Sprockets Limited
                   The Roost
                   Ratling Road
                   Aylesham
                   Canterbury
                   CT3 3HL

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